FWD Life Insurance Company (Bermuda) Limited and FWD General Insurance Company Limited are the insurance business arm of the Pacific Century Group.

Given its ownership, FWD’s strategic focus is to leverage technology to enhance customer experience, deliver innovative products, and invest in talent to create a leading, pan-Asian insurer that changes the way people feel about insurance.

The life insurance and general insurance operating entities of FWD Hong Kong have been assigned strong financial strength ratings by international rating agencies.

  • FWD Life Insurance Company (Bermuda) Limited is rated “A3” by Moody’s and “A” by Fitch.
  • FWD General Insurance Company Limited is rated “A” by Fitch.

Within the group there is also:

  • FWD Pension Trust Limited
  • FWD Financial Planning Limited

The case for prioritizing protection of your Income:

When we think about how our future depends on our ability to continue earning an income, the thought of being unable to do our normal jobs or in fact, work in any capacity, should prompt us to ask the questions:

  1. How can I protect my most valuable asset?
  2. How can I protect the assets I have accumulated from being eroded by mounting expenses?

Providing you are under age 50 for the Bonus plan or 55 for the others, the most cost effective way we know to address these twin issues, is via Income Protection Insurance, which in the case of your becoming totally disabled due to accident, or as we age, increasingly illness, will provide a monthly income benefit.

There is a waiting period during you have to prove you are disabled and given that most long term disabilities become apparetn within 3 months, most people choose the 90 day option.

FWD provides four differnt kinds of disability plan:

  • Flexi Plan: Offering a stepped premium increases evey 5 years
  • Level Plan: Offering a level premium til age 65
  • Bonus Plan: Returning to you all the premiums paid IF you retain cover until age 65
  • Office Plan: Like the Flexi plan this is a stepped premium plan but differs in the sense it is designed for self employed people

Individual Cover

FWD's One Medical Solution

FWD's 'TheOne" Medical Solutionprovides a Lifetime Limit of up to HK$100 million, including a range of hospitalization and surgical benefits, as well as providing First-dollar Coverage – Deductible Waived for Designated Critical Illnesses.

What's more, it provides reimbursement for your regular health screenings.

Hospitalization and surgical benefits include daily hospital accommodation in a Standard Private Room, with surgery fees, physician's visits and specialist's fees, etc. all covered.

The Plan provides 3 different types of plans that cover 3 different geographic areas.

Furthermore, three Annual Deductible5 options (HK$0, HK$40,000 and HK$80,000) help reduce yoru costs.

The Plan provides additional Annual Limit of up to HK$2 million to cover medical expenses of organ and bone marrow transplantation, chemotherapy and radiotherapy, and kidney dialysis.

Regardless of any significant changes in your health, financial condition or claim history, FWD guarantees that TheOne policy will be renewable until the age of 99, subject to the continual availability of the Plan, terms and conditions applicable, the benefits and the prevailing premium rates of the Plan at the time of renewal.

Benefits and premium are not guaranteed and subject to change by FWD.

The Plan enables you to switch to a lower Annual Deductible option once (per lifetime) when you turn 49, 54, 59 or 65 without the need to provide proof of insurability.

If you need treatment overseas, International SOS 24-hour Worldwide Assistance Services will assist with hospital treatment guarantees, medical advice, emergency medical evacuation or transport of mortal remains, etc.

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FWD eServices App – eClaim: for Group claims

FWD Group Medical Claims – 2-day* approval (Excluding bank clearling d=elays) ! FWD's eServices supports: Submission of e-claims for group medical insurance policy claims including hospitalisation, outpatient and dental claims without needing to provide original receipts for claims under HKD2,000.

Eclaims applications can be completed in a matter of minutes. Push notification is also provided to inform you of the claims status and claims statement for downloading.

Crisis Ease

FWD's Crises Ease Critial Illness plan provides protection of up to USD1,125,000 til either age 80 or 100.

With this plan you are covered agaist 44 illness like heart attack, stroke Cancer etc and 10 spedifed diseases, various cancers in particular.

A couple of the features we especially appreciate about the plan is that even if you stop paying after 10 years and have not claimed, FWD will return you 95% of the premiums you have paid!

Further more, EVEN IF you were diagnosed with a critical Illness and successfully claimed on the policy, FWD allows you to reinsate this paid out cover with in a year and does not during that time, require any evidence of insurabilility.

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Whenever your staff go the extra mile to keep your business hopping, you can protect them with FWD Employees’ Compensation Insurance. It shows your care and ensures you are compliant with the Employees’ Compensation Ordinance of Hong Kong. We compensate accidental injury (fatal or not) to your workers while providing you with protection against legal liability, plus optional cover for overseas business trips.

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Caring for your pet has just become a lot easier. This Pet Insurance provides comprehensive insurance for your pet in case of unexpected illness or injury. Specially designed for cats and dogs, this insurance features all-round medical coverage including vet consultations, medication, boarding and surgical costs.

Three types of Pet Insurance Plans depending on your needs, so you don’t have to worry in the unlikely event your pet becomes ill or injured.

Offered for pets aged between six months and eight years, your special friends/family members are covered by a host of benefits, complete with worldwide coverage for a maximum of 90 days.

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Contact Us
Email: crew@navigator-insurance.com
Call: +852 2530 2530
Fax: +852 2530 2535

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Navigator Insurance Brokers Ltd
Unit E, 8/F Golden Sun Centre
No. 59-67 Bonham Strand West
Sheung Wan, Hong Kong