Hong Kong’s Taxi Landscape Transforms with Four New High-Tech Fleets

On July 28, 2025, Hong Kong’s transportation ecosystem is set to experience a significant upgrade with the introduction of four new taxi fleets, bringing cutting-edge technology and enhanced passenger experiences to the city’s streets. These fleets, officially licensed by the Transport Department, represent a modern approach to urban mobility that goes far beyond traditional taxi services.

Passengers can now enjoy unprecedented convenience through dedicated mobile applications and online hailing platforms, allowing seamless ride booking at their fingertips. Each fleet has also established customer service hotlines, ensuring passengers have direct support channels for any inquiries or concerns.

Safety emerges as a paramount focus in these new taxi services. Each vehicle comes equipped with an impressive array of advanced technological safeguards, including dash cameras, in-vehicle cameras, global navigation satellite systems, and sophisticated driver monitoring systems. These innovations not only enhance passenger security but also provide comprehensive event documentation in case of any incidents.

The payment experience has been equally revolutionized, with these taxi fleets accepting multiple electronic payment methods. This digital-first approach caters to modern consumer preferences while offering flexibility and convenience. For pre-arranged journeys booked online, fleets can customize fare structures, potentially including booking fees or agreed-upon lump-sum rates that might vary based on factors like peak hours or taxi type.

Identification and accessibility have been carefully considered in the fleet design. Each taxi will display distinctive fleet plates at the front and rear, along with a fleet taxi certificate on the windscreen. The Transport Department has also established approximately 80 designated stopping places at strategic locations, including airports, boundary control points, major transport hubs, and popular attractions like Hong Kong Disneyland and the Kai Tak Cruise Terminal.

Passengers can easily locate information about these new taxi services through a dedicated thematic website and the HKeMobility mobile application. Information plates at designated stopping places further assist travelers in finding and utilizing these fleet taxis.

The licensing structure provides stability and long-term planning, with each fleet granted a five-year Taxi Fleet Licence under the Road Traffic (Public Service Vehicles) Regulations. This approach ensures a structured and regulated introduction of these innovative transportation services.

For street-hailing trips, these new fleets will adhere to standard taxi fare schedules, maintaining consistency with traditional taxi services. However, pre-arranged journeys offer more flexible pricing models, potentially including dynamic rates based on demand and service type.

These technological and operational innovations represent more than just a transportation upgrade—they signal a broader shift towards smarter, more responsive urban mobility solutions. By integrating advanced safety technologies, digital booking platforms, and flexible payment systems, these new taxi fleets are poised to enhance Hong Kong’s transportation ecosystem.

As the city embraces these changes, passengers can look forward to a more convenient, secure, and technologically advanced taxi experience that reflects Hong Kong’s reputation as a global leader in urban innovation.