Introduction

Now Health International, an international private medical insurance (IPMI) specialist launched in 2011 in Hong Kong, is one of the leading industry players in the region. The company, known for its innovative approach to health insurance and its combination of leading digital technology with people-first service, provides IPMI solutions to global expatriates, high-net-worth individuals, and companies across various industries. NHI has a worldwide presence with offices in Hong Kong, China, Singapore, Indonesia, the UAE, the UK, Malta, and Spain. With the acquisition of Best Doctors Insurance in 2015, the company expanded its distribution across the Americas. Now Health International has won multiple awards for its products and 24/7 multilingual customer service. Members have access to tailored healthcare plans and a suite of digital tools, including a mobile app and online member portal for benefit overview, claims management, and digital membership cards.

History Milestones

  • 2010
    Now Health International founded in Hong Kong. WorldCare plans launched.
  • 2015
    Acquired Best Doctors Insurance to reinforce global presence. Mobile App launched.
  • 2025
    Won Digital Insurer of the Year at InsureTek Awards for 5th consecutive year.

Key Products

Individual & Family Medical Plan

Key Advantages

  • Comprehensive benefits
  • Worldwide coverage option
  • Member Assistance Program (MAP)
  • Family discounts up to 15%
  • High reimbursement limits

Our Products

  • WorldCare

Group Medical Plan

Key Advantages

  • For SME groups of 1–99 employees
  • Extensive direct billing network
  • Employee Assistance Programme (EAP)

Our Products

  • WorldCare Premium

Q&A

What do Now Health International plans cover?

Our WorldCare plan offers in-patient, day-patient, out-patient, dental, maternity, wellness benefits and flexible deductible options.

How do I submit a claim?

Members can submit claims via their secure online portfolio, mobile app or ClaimsService@now-health.com.

Is direct billing available?

Yes, direct billing for in-patient, day-patient and out-patient is available across Now Health International’s provider network.

What is a digital membership card?

Our digital membership card can be downloaded from our online member portal and saved in smartphone wallets. The digital card includes all the information needed to verify the plan when attending a medical facility.

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